Factory Theatre is thrilled to announce our new sliding scale ticket model with a $0 ticket option.

We believe theatre should be available and accessible to all who want to participate. Towards that core belief we are introducing a sliding scale tickets model with a $0 option to our Factory Theatre audiences.This new pricing structure has been a long-term ambition of ours – amidst the hardships inflicted upon our audiences and supporters by the COVID-19 pandemic, and following two successful seasons of completely free of charge digital programming, we knew now is the time to begin implementing initiatives aimed at achieving essential financial access to all of Factory’s theatre productions moving forward.

What is the new ticketing model? How Does it Work?

As of February 2022, every Factory production will offer tickets on a sliding scale model. Tickets will be offered at a variety of price points – $10, $25, $40, $60, and sometimes $75. In addition, we’re building on the traditional sliding scale model and also introducing a limited number of $0 tickets at every Factory performance.  Audiences are invited to select whichever ticket price option works best for them in order to experience theatre at Factory.

It’s our hope that this model will make play-going a regular part of our cultural lives again. All are welcome here. These stories are yours. No matter which of these price points you select, all tickets are treated equally at Factory – all of our shows will remain operating with General Admission seating so patrons can select their seats when they arrive at the theatre.

All patrons are able to access these price points at the time of booking which can be done either online, over the phone, or in-person prior to the show.

Please note that this new pricing structure is exclusive to Factory productions and does not necessarily apply to any rental productions we have in our space.

How many tickets can I book?

There is no limit on how many tickets patrons can book with the exception of our $0 option.

In order for patrons to be given an equal opportunity to access Factory productions at the $0 price point, a maximum of 3 tickets can be booked per patron, per performance.

What COVID-19 safety measures do you have in place?

Full and up-to-date details on Factory’s COVID-19 safety protocols can be found at

How to Book Your Tickets

Book Online

With each show on the website, you’ll find a full list of performances, each with availability and pricing. Simply press the button on the performance you’d like to see and you’ll enter the checkout process where you can choose your tickets for the performance.

You can book online 24/7.

Book Over the Phone

Call the Factory Theatre Box Office at (416) 504-9971 to talk to one of our Box Office staff.

BUT! Before you do, it would be really handy if you could have the following info ready:

  • The performance date and time, number of tickets you require
  • Your preferred ticket type
  • The credit card with which you’ll be paying (Visa, Visa Debit, Mastercard, AMEX)

Book in Person

Visit the Factory Box Office on performance days from 4PM – 8PM, Tuesday to Sunday to book your tickets in-person!

A few more things you should know

OTHER FEES: $2.00 Heritage Maintenance Fee and HST is included in all tickets. This fee supports repairs and maintenance for our heritage building. A $2.00 surcharge is added for all telephone or counter orders.

By purchasing tickets, you are agreeing to Factory Theatre’s conditions of sale and privacy policy.

IN THE INTEREST OF ALL PATRONS – LATECOMERS WILL NOT BE SEATED AND ANY PERSONS LEAVING THE AUDITORIUM WILL NOT BE SEATED UNTIL A SUITABLE BREAK. Management does not accept the responsibility for the inconvenience and can make no adjustment on account of it.


FOOD AND BEVERAGE ITEMS, projectiles, and other prohibited substances are not permitted inside the auditorium.

TICKETS MAY NOT BE RESOLD. Resale will invalidate your ticket. Your ticket is a personal license and is not transferable.

Your use of a ticket constitutes acknowledgement of willingness to appear in photographs, motion pictures, and videos taken in public areas of the Factory Theatre building and releases the Theatre, its renters, and all others from liability resulting from the use of such photographs, motion pictures, and/or videos.

By ordering a ticket to an event, you are consenting to Factory Theatre sharing name with the producer of this even (e.g. renting organizations). In addition, you may choose to have those involved in such an even use your information to contact you by email or other means to send you marketing or other messages or use or disclose your information in other ways. Please contact renting producing companies directly to learn about their policies.

All orders are subject to credit card approval and billing address verification. Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Factory Theatre in its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information.

MANAGEMENT RESERVES THE RIGHT to refund the purchase price and refuse admission.

Please note: All productions and artists are subject to change.